Pinnacle Converting Re-certifies as ISO 9001:2015

19 September 2023 - 10:34, by , in Converting Equipment and Machinery, Comments off

Pinnacle Converting just recently re-certified our ISO 9001:2015. This certification is a testament to the dedication that touches every aspect of our company. We believe in going the extra mile, not just for our products, but for the trust you place in us.

We continually put effort into refining internal processes, embracing new approaches, and enhancing product quality. This certification isn’t just a one-time accomplishment—it’s a confirmation that our standards are steadfast, raising the bar for ourselves and the industry.

What is an ISO Certification?

The ISO 9001:2015 standard is a global benchmark that establishes criteria for a robust Quality Management System. It outlines precise methodologies, protocols, and undertakings that entities need to establish, execute, sustain, and enhance in order to effectively oversee the production of goods or provision of services.

So, How Do You Get ISO Certified?

ISO 9001 is a certification that demands fulfillment through a specific auditing procedure. To attain ISO 9001 certification, an organization must develop and execute a quality management system aligned with the principles outlined in the most current ISO 9001 standard. Undergo an assessment conducted by a Certified Body (CB or Registrar) to evaluate your QMS’s performance vis-à-vis the latest ISO 9001 standard.

Our Client Feedback

Through our recertification, we had the opportunity to survey our clients. In this survey, 100% rated our equipment as high quality or even very high quality. But we don’t stop at equipment—we’re also about value and service. The survey revealed that 70% of respondents recognized the excellent value we bring to the table. And as for responsiveness, 100% saw our team as either very responsive or extremely responsive. It’s a humbling reminder that the heart of our business isn’t just about manufacturing; it’s about making your experience exceptional.

We’re humbled by your trust. In fact, the survey showed that 100% of our clients plan to return to us for future needs, with 70% of them saying they’re very likely to do so. It’s a relationship built on mutual respect and results. We’re delighted to hear that 100% of those surveyed are satisfied or even very satisfied overall, and 73% are beyond happy with their experience.

What This Certification Means To Us

It’s not just about meeting standards; it’s about raising them. It’s our promise to you that we don’t settle for mediocrity. From crafting every product to managing potential risks, our commitment carries through every step. You’ll feel it when you interact with our team, and you’ll see it in every product we create.

Here at Pinnacle Converting, we’re not just about certificates and numbers. Our General Manager, Tom Kepper, puts it best when he says that our ISO certification is a reflection of our focus on our customer’s satisfaction. With an unwavering commitment to exceptional products and services, we don’t just meet your expectations; we exceed them. And in doing so, we’ve built relationships that stand the test of time.

At Pinnacle Converting, we invite you to be part of our family—a valued client benefiting from our ISO-certified processes, cutting-edge equipment, and genuine customer care.

Read more about our re-certification here.

About author:
Pinnacle Converting Equipment of Charlotte, NC has been designing and building slitting machines, sheeting machines, and custom converting equipment since 1995.

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